By returning your seat through the Seat Return Program, you confirm your understanding and acceptance of the below Terms and Conditions of the program.
In order to qualify for the Seat Return Program, seats must be returned using one of the following methods:
a) Online, by logging into Your West Coast Eagles Football Club Membership Account with Your membership number and password (please note, the Seat Return Program cannot be utilised through the West Coast Eagles Football Club’s app). This can be done at any time, up to two hours prior to bounce down, or,
b) By contacting the Membership Services Centre on (08) 9388 4566 during business hours only (Monday to Friday 9am to 4pm).
Seats cannot be returned by emailing the West Coast Eagles Football Club.
Once You return Your seat, it cannot be retrieved for use for that match, as it will have been placed on the Ticketmaster system.
Return credits are awarded only if the returned seat is successfully on-sold by Ticketmaster. There is no guarantee that a returned seat will be on-sold, or that all seats will be placed on public sale.
Credit earned on seats successfully returned may only be redeemed on the next following season’s membership renewal and is not transferable. For the avoidance of doubt, seat return credit is not redeemable in the SuperStore or for Club events.
Seat return credits are not refundable and are not redeemable for cash.
Within one (1) week of each West Coast Eagles Football Club Home Qualifying Match at Optus Stadium, You will be advised by the Club via email if Your seat has been successful in selling. If You do not have a valid email listed with the West Coast Eagles Football Club, You will be required to contact the club to request this information.
Total seat return credits will be calculated at the completion of the home and away season and automatically credited to membership accounts to appear on the following season’s membership renewal invoice.
A full list or credits applicable for the 2025 season can be found here
The West Coast Eagles Football Club’s decision on application of seat return credits will be final and cannot be contested.
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