Reserved Seat members can now access their tickets for home matches at Optus Stadium via the West Coast Eagles Official App.
If you haven’t already, download the club app to your smart phone from the App Store (Apple users) or Google Play (Android users)
- Select ‘My Tickets’
- Log in to your West Coast Eagles Account – these are the sign in details you would use when managing your memberships. Please note that if you sign in with an email address different to the one on your West Coast Eagles Account, you will not be able to see your tickets.
- See below for a step-by-step guide on how to access your mobile tickets.
If you have any issues with your tickets for any upcoming home match, please attend the match and the Membership Services team will be at Gates B, C, and E at Optus Stadium to assist; there is no need to miss any match because of a ticketing issue.
TROUBLESHOOTING POINTS
- If you are seeing last year's tickets, the 'unable to refresh' notification or the screen is flashing repeatedly, please uninstall and re-install the app from your phone and this will resolve the issue.
*Note: Ensure you uninstall and not just remove the icon from your screen - If you have successfully logged into your account but cannot see your tickets, you may have logged in using the wrong email address. It is important to use the email address attached to your West Coast Eagles account. This is the email address that you receive our communications to.
If you have a Ticketmaster account in the same email address, enter this email address and your password. If you don't remember your password, click Forgot Password.
If you do not have a Ticketmaster account in this email address, click New to Ticketmaster? Sign Up. - Interstate and Victorian Members: if you have upgraded to a reserved seat at the game, your ticket will appear in the Ticketmaster or Ticketek account.
STEP 1
DOWNLOAD THE OFFICIAL WEST COAST EAGLES APP
If you haven't already downloaded the official West Coast Eagles App, you can do so by visiting the App Store (for iPhones), or the Google Play Store (for Android devices). To download, click one of the buttons below.
NOTE: If you are experiencing issues with the App, you can also access your tickets via an internet browser on your mobile device; log in to your online West Coast Eagles Account at this link: https://am.ticketmaster.com/westcoasteagles/my-events
STEP 2
TAP ON THE 'MY TICKETS' BUTTON AT THE BASE OF THE APP
The MY TICKETS button is the home for your 2025 West Coast Eagles tickets and you will be able to see all tickets for the season.
STEP 3
LOGIN TO YOUR WEST COAST EAGLES ACCOUNT
Your login details are the same as you use to manage your West Coast Eagles membership account.
STEP 4
SELECT THIS WEEK'S UPCOMING MATCH
STEP 5
SAVE YOUR TICKETS TO YOUR WALLET
For ease of access on match day, and to save to your phone's wallet, select SAVE TO PHONE or ADD TO WALLET depending on your type of phone.
STEP 6
VIEW YOUR BARCODE
If you prefer not to save to your wallet, simply click VIEW BARCODE on match day to gain access.
*Note: Avoid match day delays by saving your tickets to your phone's wallet ahead of the match. We strongly recommend not leaving this until the last minute, in case you encounter problems, or connectivity issues on the day.
STEP 7
SCAN YOUR TICKET FOR ENTRY
This is your mobile ticket and scanable QR code for entry. If you hold multiple tickets, simply scan your first ticket, then swipe the screen from right to left to reveal your other tickets for scanning.
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