If you’ve purchased a Digital Membership and haven’t received your Kayo Sports offer code, try the troubleshooting steps below. If you still can’t find it, our team can resend it for you.
Troubleshooting steps to try first
Before contacting us, try these quick checks:
1. Check all email folders
Sometimes the email gets filtered.
Look in:
Look in:
- Spam
- Junk
- Promotions
- “Other” inbox tabs
Search terms like:
- Kayo
- offer code
- West Coast Eagles
2. Confirm the email on your account is correct
The code is sent to the email linked to your Digital Membership purchase. If your email was mistyped, we’ll need to update it before resending your code.
3. Consider recent purchases
If you bought your Digital Membership recently, the email may still be processing. You can still contact us if you’re unsure.
Still can't find your code?
If you’ve completed the steps above and still can’t locate your Kayo offer code, our Membership Services team can manually resend it to you.
Please include:
- Your full name
- Membership number
- Preferred email address
📧 Email: membership@wce.com.au
📞 Phone: (08) 9388 4566
📞 Phone: (08) 9388 4566