Membership Types & Benefits
- When do I get my member voucher code?
- What are the entitlements for the additional North Melbourne game?
- How do I become a Junior Mascot?
- When will I receive my member pack?
- How can you get a ticket to the Toyota AFL Grand Final?
- What member offers are available?
Membership FAQs
- How to determine which reserve category your seat is in
- Where do I enter voucher codes on the Superstore website?
- How do I change the Ticketmaster account my membership is linked to?
- How do I know if my membership has been renewed?
- Where can I find my member number in the new app?
- How do I find the name of the person allocated to our seats?
Membership Changes & Transfers
- How do I reduce the number of tickets on my invoice?
- Can I change the name on my membership seat?
- How do I link or merge family memberships?
- How do I remove a membership from my account?
- If I downgrade my membership, do I give up my seat forever?
- Can I defer my membership for a year?
Membership Payment
- Can I pay my membership by BSB & Account Number?
- When can I renew my membership?
- Where do I find my membership invoice?
- How do I update the credit/debit card attached to my Eagle Easy payment plan?
- How do the Eagle Easy payment plans work?
- How do I change my current payment plan?
Waitlist & Membership Upgrades
- If I upgrade from Flexi to a Reserved Seat membership, will my Flexi payment go towards it?
- Do noteholders get Reserved Seat priority?
- How do I purchase an In The Wings add on?
- How many add-on do I have in my In The Wings membership?
- How does the Waitlist work?
- Which membership puts me on the waitlist for a Reserved Seat?
Seat Changes
- How do I change my seats using the Virtual Venue?
- How do I add an extra seat to my Reserved Seat membership?
- How do I move my Reserved Seats with family or friends who are not part of my membership account?
- How do I change my Reserved Seats due to medical or accessibility reasons?
- How do I change seats as a West Coast Reserved Seat member?
- How do I temporarily change my seat for home matches?
Concession
Seat Return Program
Kayo
- I haven’t received my Kayo offer code
- When will digital memberships be available?
- What is the standard digital membership?
- I'm having trouble with Kayo or redeeming my voucher
- What happens at the end of my 12 month Kayo subscription?
- Can I remove the Kayo component of my membership?